Shipping Policy
Shipping Policy
We ship to the United States and select international destinations. All orders are processed within 1–3 business days. Orders placed on weekends or holidays are processed on the next business day.
Domestic Shipping (United States)
| Method | Estimated Delivery | Rate |
|---|---|---|
| Standard Tracked | 10–14 business days | $2.95 (free on orders $55+) |
International Shipping
We ship to Canada, the United Kingdom, Australia, and New Zealand. Standard international shipping is $8.00 (free on orders $55+). Estimated delivery is 10–18 business days. Customers are responsible for all customs duties, taxes, and import fees.
Order Tracking
You'll receive a shipping confirmation with a tracking number once your order ships. Tracking information may take 24–48 hours to update after shipment.
Lost or Delayed Packages
If your order hasn't arrived within the estimated window, contact us at support@alveo-home.com. We are not responsible for delays caused by weather, customs, or carrier issues beyond our control.